I hope this will answer
some questions and allay potential worries
or fears when dealing with MPRS's.
Do I expect perfection
from My Poupette Recommended Sellers?
You bet! Is it realistic? No, not really.
They are human, after all. Is it possible
that you will buy a fake from a MPRS?
Yes, but it is not likely. Here is why:
First, I have made it a point to endorse
sellers who have had lots of exposure
to authentic designer bags bags. They
often know more about the product than stores! Second, if anything looks
even remotely suspect on eBay, I HEAR
ABOUT IT!
I do not
have the time or resources to check every
person's auctions every day, so there
is a great amount of trust involved with
my endorsement. MPRS's have to follow
a Code
of Ethics agreement. When the code
is broken, they are reprimanded, warned,
and sometimes no longer endorsed, depending
on their attitude and the circumstances.
Over the years, I have dropped endorsement
of approximately five or six MPRS's.
Some have stopped selling, and some no
longer wanted to be held to my strict
standards any longer. I wish them well.
If by chance a MPRS sells
an item that turns out to not be authentic,
I fully expect the seller to take immediate
action. That means, notifying the buyer
of the problem and issuing a full and
immediate refund. It is the right and
proper thing to do. I also am to be notified
immediately. Of course, I would prefer
that the item not have been listed or
sold at all, but (rare) mistakes can
happen. In my experience, the listing
of a fake by a MPRS has never been deliberate.
Their endorsement was too hard to come
by. After such an incident, those sellers
usually become super paranoid and take
every item they receive to LV or send
them to me for authentication before
listing. That's great!
The online
buying public has come to trust My Poupette
and what it stands for: Authenticity,
Integrity, Honesty, Fairness, Consumer
Advocacy. That means people put full
trust in the sellers this site endorses.
I never want that trust to be misplaced.
If you ever encounter a problem with
a MPRS either with product, descriptions,
customer service, or anything else, I
want to hear about it so it can be remedied
immediately. I have very little patience
for those who cannot uphold the high
standards expected of them as a My Poupette
Recommended Seller. This does not mean
that you can feel free to make blanket
or unsubstantiated accusations. When
reporting a problem, be specific and
detailed, otherwise I won't be able to
help you.
Overall,
I have to say I am very pleased with,
and proud of all our MPRS's, as they
take their responsibilities seriously
and put forth great efforts to offer
the real thing to the designer-buying
world.
-Angie
Click Logo to go to My PoupetteRS.com and verify seller names
And be sure to visit Poupette's Designer Auction Site: ImageChic.com
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