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Statement of Non-Authenticity
HOW THIS WORKS
Authentication Letters (Statements of Non-Authenticity)
Please contact us for payment instructions via email.
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Please read all information below before submitting payment. Our fee is based on the amount you paid for your item and how soon you need your statement. Use the chart below to determine the correct fee. Do not include shipping fees.
Find the Purchase Amount (what you paid for your item, less shipping) in the first column below , then click on the Fee Due for the service level you want (Standard, Rush or Super Rush). All Fees are in U.S. Dollars.
Current Date
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Turnaround times are in Business Days. Do not count Sundays or Federal Holidays, which are in red in this calendar. Standard is 7 days; Rush is 5 days and Super Rush is 2 days. Same day service is available in most cases: Request must be submitted prior to 7 PM, PST. Please contact us using the Live Help chat button to request this service. Fee for Same Day is double the Rush Fee.
Upcoming Federal Holidays |
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FEES |
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Purchase Amount
(Not including shipping) |
STANDARD
7-Day Turnaround |
RUSH
5-Day Turnaround |
SUPER RUSH
2-Day Turnaround |
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Fee Due |
Fee Due |
Fee Due |
| 1 |
Under $100 |
$10
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$15
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$20
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| 2 |
$101-$250 |
$15
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$22
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$30
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| 3 |
$251-$500 |
$45
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$55
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$75
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| 4 |
$501-$650 |
$50
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$65
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$85
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| 5 |
$651-$1000 |
$65
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$95
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$125
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| 6 |
$1,001 - $2,500 |
$85
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$115
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$145
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| 7 |
Hermes Bags, up to $2500 |
$225
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$285
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$325
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8 |
$2,501 or more |
10% of purchase price. This is an automatic Super Rush. Contact us using the Live Help chat button to let us know you wish to pay for an Hermes Super Rush.
NOTE: Hermes wallets, agendas and scarves are based on the standard fees above, instead of the Hermes fees. |
| 9 |
Notary Fee $40 |
We can have all of our written statements notarized for court, insurance, police, or any other purpose. |
| Please contact us for payment instructions via email. |
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- REFUNDS: A 25% admin fee will be deducted from all refunds, if you cancel your request for any reason once we have received your payment.
- All
standard services may be upgraded later. First pay the fee stated, then send us an email via Live Chat that you wish to upgrade service.
OUR HOURS
My Poupette is generally available to answer inquiries between
the hours of 10 am - 5 pm PST, Monday through Friday, excluding
Sundays and Federal Holidays.
You may send your inquiry at any time using the Live Help chat button. Replies will usually
be sent within 24-72 hours (often the same day) according the
above schedule, and according to our workload.
Weekends: If your request is received on Saturday
or Sunday, you may expect a reply by the following Monday or Tuesday.
Any changes to these hours will be posted here. |
Last update:
February 17, 2010
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